Returns & Exchanges

We take pride in the quality and longevity of our tools and objects. If you are not completely satisfied with your purchase, we offer a 30-day return window for items in their original, unused condition.

Return Process

• 1.
  Initiate Your Return

  Email our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the item in its original packaging, ensuring all components and manuals are included to prevent damage during transit.

• 3.
  Ship the Item

  Affix the provided shipping label or use a tracked carrier of your choice to send the package to our Brooklyn studio address.

• 4.
  Inspection and Refund

  Once our team inspects the returned item for quality assurance, we will process your refund to the original payment method within 5-7 business days.